The US Airports That Had the Most Delayed Flights in 2024
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The American airports that had the most delays and cancellations in 2024 have been revealed in a new study.
The study by AirHelp revealed that one in four of the 1 billion passengers that had plans to travel from U.S. airports last year faced delays or even cancellations. July was a particularly turbulent month for passengers as a global IT outage caused a surge in flight disruptions.
Some airports experienced more issues than others. According to AirHelp’s study, the place that had the most disruptions for passengers in 2024 was Dallas Fort Worth International Airport in Texas, with 31 percent of its 42.9 million passengers experiencing disruptions.
A stressed passenger sits at an airport gate. A new study has revealed the U.S. airports that experience the most delays and cancellations. A stressed passenger sits at an airport gate. A new study has revealed the U.S. airports that experience the most delays and cancellations. Iryna Melnyk/Getty Images
Following that in second place is Chicago O’Hare, with a disruption rate of 26 percent in 2024, recording 38.7 million passengers in total last year.
In third place is Denver with 25 percent of its 40.8 million passengers experiencing such difficulties. New York John F. Kennedy came in fourth with 24 percent of its 30.4 million passengers experiencing delays or cancelations.
Rounding off the top six is Atlanta Hartsfield-Jackson, which recorded 53.5 million passengers, and Los Angeles, which had 36 million passengers last year. Both had a disruption rate of 22 percent.
Across the United States, 23 percent of passengers who flew either domestically or internationally experienced delays or cancellations. The study says that a total of 236 million passengers in the country experienced disruptions throughout the year, marking a new high.
However, that is mainly down to more flights becoming available, and the general growth in the airline industry. In fact, the proportion of passengers disrupted in 2024 decreased from previous years. In 2022, the proportion of disrupted flights was up at 25 percent.
The number of people experiencing delays with their flights of three hours or more is on the rise, according to the study, growing from 11.8 million in 2022 to 15.7 million in 2024. Cancellations on the other hand, are decreasing, falling from 22 million passengers in 2022 to 14.4 million last year.
Additionally, the most disrupted route last year was Los Angeles to Frankfurt, Germany, with 93,000 passengers disrupted.
The study also revealed that around 780,000 U.S. passengers were eligible for compensation for their delayed or canceled flights in 2024, especially those who flew overseas where there are stronger passenger rights protections, AirHelp says.
The day that the the Crowdstrike outage occurred, July 19, 2024, there was the highest number of flight disruptions with 64 percent of passengers affected.
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