Budapest Airport Voted the Best in Europe Once Again
20 hours ago
3,888
For the second time in two years, the Budapest airport has won the Best in Europe award in the category of airports handling 15-25 million passengers presented by the Airports Council International (ACI).
After 2022, passengers have once again voted Budapest Liszt Ferenc International Airport, which celebrates its 75th birthday this year, the best in Europe, reports Világgazdaság. Justin Erbacci, Director General of ACI World, congratulated the operator, Budapest Airport, on its remarkable achievement in the Airport Service Quality (ASQ) Awards, part of the Airport Service Quality Survey.
He said that
the award is based on the votes of the passengers themselves, making Budapest Airport one of the best customer experiences globally.
Francois Berisot, CEO of Budapest Airport, said that winning the award is a great honor and source of pride, and the most important acknowledgement they could have received, as it is based on real-time feedback from passengers.
Every year, Budapest Airport participates in the international Airport Service Quality Survey, based on 37 criteria.
In 2024, the overall passenger satisfaction level exceeded four out of five in every quarter, and the top rated criteria regularly included the speed and smoothness of security screening, the friendliness of airport and security staff, and the orientation at the airport.
The survey, supported by travel technology company Amadeus, asked passengers at 400 airports around the world about the quality of service they received, ensuring that they had a fresh perspective on their passenger experience.
Related article
Arriving Earlier to Budapest Airport Is Now Crucial
On February 20, work will begin on the bridge leading to the airport, resulting in traffic restrictions.Continue reading
Via Világgazdaság, Featured image: MTI/Koszticsák Szilárd
A legjobb élmény biztosítása érdekében olyan technológiákat használunk, mint a cookie-k az eszközadatok tárolására és/vagy eléréséhez. Ha beleegyezik ezekbe a technológiákba, akkor olyan adatokat dolgozhatunk fel ezen az oldalon, mint a böngészési viselkedés vagy az egyedi azonosítók. A hozzájárulás elmulasztása vagy visszavonása bizonyos funkciókat és funkciókat hátrányosan érinthet.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
